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Our Business Model

Our Business Modeladmin2025-09-30T09:31:56+00:00

Turnberry Ethics, Values & Code of Behaviour

At Turnberry, our values define who we are, how we work, and how we support those who place their trust in us. They guide our behaviour, inspire our actions, and serve as a beacon that helps us navigate our clients to safety with integrity and purpose.

Passionate About Our Brokers and Clients

We believe in strong partnerships. Our brokers are central to our success, and we are committed to empowering them with exceptional products, dedicated support, and service excellence for their clients.

Customer Service Excellence

Delivering outstanding customer service is at the heart of everything we do. It drives us to attract, retain, and care for our clients, ensuring they always feel supported and valued.

Ethical Standards

We hold ourselves to the highest ethical standards. Honesty, transparency, and integrity underpin every decision, ensuring trust and credibility in all our relationships.

Diversity & Team Spirit

Our team is passionate, professional, and committed to making a difference. We embrace diversity of people, cultures, and ideas, recognising that our collective strengths drive innovation and exceptional results.

Our Commitment

We live our values every day—through service, integrity, teamwork, and respect. This is the foundation of the Turnberry way.

ABOUT US

Turnberry, founded in 2001, offers a range of products best suited to your needs, providing unsurpassed service, while at the same time helping you to avoid the potential financial burden of exorbitant medical expense shortfalls.

Turnberry Management Risk Solutions (Pty) Ltd is an authorised Financial Services Provider (FSP no. 36571). Underwritten by Lombard Insurance Company, an Authorised Financial Services Provider (FSP 1596) and Insurer conducting non-life insurance business.

Please note that this is not a Medical Scheme and the cover is not the same as that of a Medical Scheme. This Policy is not a substitute for Medical Scheme membership.

You navigate through your life creating experiences.

During the tough times, you need a partner that will be by your side navigating you to safety.This is why the iconic watchful Turnberry Lighthouse, situated on the point of the Turnberry Golf Course, Scotland; rises out of the darkness to carefully guide vessels to safety, inspired us. Much like its steady and constant beam of light that shows ships their safe passage away from danger, our products aim to help our clients journey through life by helping them deal with shortfalls and co-payments that usually arise when you or one of your dependents is hospitalised. Turnberry navigates the way through medical expense shortfalls, allowing you to create experiences in life.

You have a partner.

Turnberry. Navigating the way.

How to apply for Gap Cover:

Apply for Turnberry gap cover by contacting your financial advisor or contact us in order to refer you to one.

Apply now & Get covered

HOW TO SUBMIT A CLAIM

To submit a claim on-line click here

To submit manually – the Claim form can be downloaded from the Documents Tab

Please ensure that all of the correct information is submitted in order to prevent any delays in payments of claims – there is an infographic that you can refer to. Click here

For further information or assistance please contact +27-11-677-9891 or email claims@turnberry.co.za

COMPLIANCE

PAIA Manual
BEE Certificate

CONTACT US TODAY
  • 4 Osborne Lane, Bedfordview, 2007

  • 011 677 9891
  • +27 (0)86 676 0777
  • Private Bag X2, Gardenview, 2047
  • newbusiness@turnberry.co.za
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Need Advice?

  • Click here to apply now
  • Please note that you cannot apply for gap cover without being a member of a medical aid.
  • Please note that if you are enquiring about Gap Cover Products, your details will be referred to our approved Independent Broker. By clicking Continue, you accept that your details on this form will be shared with the Independent Broker, who will be in touch with you shortly to assist you with your query.
COPYRIGHT 2024 Turnberry   |   ALL RIGHTS RESERVED   |   Get covered
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