“Amazing service on claims and new business. There is no task too big or small and all of my queries are always answered speedily. Claims are handled timeously and new business is issued with great urgency.”
“Turnberry’s has given me excellent service, always someone to assist with any issues. Turnberry’s Claim Service is excellent, fast and very seldom any errors.”
“Turnberry has been great and has allowed us to offer great value and certainty when it comes to our clients’ healthcare needs. Turnberry is there for our clients when they need it most which allows us to fulfil our promise to our clients as advisors. Claims experience is always smooth and simple for both advisors and clients.”
“Turnberry has consistently provided a superior service to both my clients and myself when compared to other providers. Their ease of claims submission, speedy turnaround times and transparency make them a company that is easy to deal with and they honour their commitments without hesitation. Claims are processed timeously and the majority of claims are processed without any need for myself as the adviser to get involved after documents have been submitted. I would give their claims team and turnaround times full marks and a big thumbs up.”
“Turnberry has provided me with great support. Their Claim submissions are very good.”
“Turnberry have always supported my business with training, guidance etc. Their service has proven to be way above the benchmark, making supporting them a “no-brainer” decision. I can call anytime for claim updates and am given all the info I need and issues resolved with one call/email. Impeccable service and turnaround times.”
“Turnberry is always willing to help with knowledge and client care. Claims are handled very effectively. Turnberry supports and understands the processing outcome.”
“Thank you for the wonderful service that I have received from Turnberry over the years. We appreciate Turnberry’s assistance with claims turnaround and over all personal service.”
“It’s been a pleasure dealing with Turnberry for many years. We find your team both professional and friendly. Product offerings are straightforward and claims are paid out timeously. There is no hesitation in marketing these products to your clients.”
“Turnberry has given me excellent service and support, and the services we receive with support with Client Claim submissions is very good.”
“Turnberry has provided very good services to me and their support with Claim submissions is very good.”
“Turnberry have assisted and supported me all the way as a Broker. I’m very satisfied with their Claim submission efficiency and support.”
“It’s always a pleasure to deal with Turnberry as they are fast, efficient and deliver great service. Claims turnaround times are always as promised, which gives me confidence to say to my clients that valid claims will be paid on time as promised. This takes the stress away from me as a Service provider to my clients knowing the product I have recommended will work when the time of need arises.”
“When I came into the office this morning, I saw an email from Turnberry regarding a claim that my office sent through for processing on Monday afternoon around 14h00. As you know, we handle all the administration for our clients on all the gap cover products that we sell, and this includes the submission of claims. When I opened the document, it was a confirmation that the claim had been processed and paid. I have absolutely no words to describe how shocked I was that the process had only taken 2 days. What is important to understand is that as brokers, we can only provide the best service if our product providers also provide a high level of service and Turnberry is most definitely my provider of choice”.
