Turnberry is at the top of the game; service is great and every person considering GAP cover should put Turnberry at the top of the list for choice.  Google Review – August 2024

Excellent. So speedy it gave me a shock.  All done through S A Financial Planners online.  What would you say to anyone considering taking our Gap Cover? You are the only company to deal with. Would you recommend Turnberry Gap Cover to your family / friends / colleagues?  Absolutely.  Wish you were a medical aid as well.  Thank you for your wonderful service. I really appreciate all you did for me.  BEV KLEIN – August 2024

I was “WOWED” with the outstanding Customer Services from Turnberry from step 1 Pre-Op claims discussions to the final post-op payments.   Your staff has an extended knowledge and educate one as we go – very informative and long-lasting memory of the way forward.  I am very pleased with the overall core value of Turnberry.  YOU are there when mostly needed in difficult and chaotic times.  Awesome Quality experience.  Take it especially in our high cost of living where you as a patient does not know what will be charged additionally and 500% of cost then Turnberry steps in. 100% of all claims paid successfully by MediHelp and then the gap cover by Turnberry.   Also for that amount that was paid out to me for less than R400 a month is the BEST special ever!!  Martin – August 2024

I submitted the claim via DSA Brokers who I have dealt with for the past 25 years.  Turnberry were a pleasure to deal with. The claim form was simple to complete and payment was prompt.  In SA today where poor service seems to be the norm it was like a breath of fresh air in dealing with Turnberry who obviously understand the meaning of service excellence.  I would have no hesitation in recommending Turnberry to family/friends/colleagues.  Anon – August 2024

I filled in the form online, but printed it to sign and email back.  I would definitely recommend Turnberry for their service and support.   Nisar Achmad Mowzer – July 2024

My experience was pleasant, communication was prompt and helpful.   I would highly recommend Turnberry Gap Cover.   Lauren Seppings – July 2024

Absolutely amazing experience with Turnberry! Professional, Always Accessible consultants and claims assessors who know what they are doing! I would recommend them to anyone looking for a good gap cover!   Google Review – June 2024

This was my first claim. What a surprise – the amount I’ve claimed, was paid into my bank account within 2 days – excellent service!!! Well done.    Google Review – May 2024

I hereby want to thank you for the excellent service from Turnberry Gap Cover.   With every call that I have made to Turnberry I was served with patience, kindness and very friendly and everyone that I have spoken to were helpful.   I highly recommend anybody to make use of the Turnberry Gap Cover.  Out of 10 I will surely give Turnberry 10.    Hannes Kroukam – May 2024.

What a great experience I had with Turnberry, they were so professional and most of all so speedy to settle my claim. Very seldom does one get this kind of service, I can really recommend them with a good heart.     Carol Pagani – May 2024

Turnberry Gap Cover offers excellent gap cover at a cost which will not break the bank. The claims process is simple, and the payout happens within 10 days. Would HIGHLY recommend their services.  Google Review – May 2024

I have had 3 interactions with Turnberry and on all account was I helped without any issues at all.  1st time I supplied them with a quote to understand if it would be covered in which they responded in a timely fashion.  2nd and 3rd time I claimed and both were handled extremely fast without any issues at all.  I would really recommend them to anyone.    Google Review – May 2024

My experience was good.  Turnberry Staff / Mariette especially assisted me in a professional manner with much empathy and patience.   I WAS MOST IMPRESSED HOW MY CLAIM WAS HANDLED.   For peace of mind of self and family – it’s a must.  DONT DELAY.  I have no hesitation in recommending Turnberry Gap Cover.     ALEX MCCAW – March 2024.

No nonsense and honest! Quick and easy claim process. Not optional you HAVE to have it!  Highly recommend to family and friends.    Lorraine du Plessis – March 2024

Brandon-Lee from your Lakeside Branch has been nothing but supportive throughout my whole claim.  Definitely a must, had a partial hip replacement January 7^th, not 3 weeks later needed a full hip replacement.     Eileen McFadyen – March 2024

My experience with support was absolutely phenomenal! From the receptionist who answered the call to explain the process to the actual claim assistant who processed and explained things to me in detail.   I would be honest and explain the simplicity of Turnberry gap cover. The professional manor the claims assessors carry themselves etc.  I have already recommended your gap cover to 12 of my family members. Service – 10 – EXCELLENT!!      Celeste Chetty – May 2024

Excellent Service from Turnberry Staff.   You will be sorry if you don’t invest in Gap Cover.   I rate them 10+ and recommend their services to all of my family and friends.     Michael van Deventer – January 2024.

I logged my claim via the website and it was so quick and easy.  It’s a must have. I have already been telling people about this brand and the GAP cover.    Kerry Badenhorst – January 2024

My first ever GAP claim.   Very impressed with the whole process.  Get hold of Turnberry…we cannot afford to be without Gap Cover.  Easy claim process, good communication, very quick payout… 11/10.     Michael Dovey – February 2024

The Turnberry support was amazing.   People HAVE to enquire with Turnberry for Gap Cover.   I have already recommended them to so many people since my claim in January and I rate their support and service – 10 excellent.     Ilze Britz – February 2024

Excellent Service from Turnberry Staff.   You will be sorry if you don’t invest in Gap Cover.   I rate them 10+ and recommend their services to all of my family and friends.     Michael van Deventer – January 2024.

I logged my claim via the website and it was so quick and easy.  It’s a must have. I have already been telling people about this brand and the GAP cover.    Kerry Badenhorst – January 2024

Kudos to Turnberry! The best gap cover there ever is. I am super highly impressed with how fast the turnaround response was. How fast the payout to my bank account was. Absolutely no delays no miss communication no hassles no emailing back and forth, wow wow wow. You guys are superb! I will highly recommend this gap cover to so many of my family and friends. The process for the claim was straight forward and simple. And literally within the same day you guys paid to my bank account so I can cover the shortfall with my medical aid. I just want to say thank you so much to the claims department. For the start of a new year – you guys are on the ball. So efficient. Highly impressed. Thanks Turnberry gap cover – you guys rock.   Raeesa Govender – January 2024

The service and support from Turnberry is great!   They provide step by step information to proceed and process my claim.   Gap Cover is important as it assists with rates that medical aid does not cover.     Asthu Mahabeer – January 2024

The Turnberry Claims process is extremely efficient. They have an online platform where you can submit your claim which makes it so easy.  Definitely a worthwhile product. I have claimed several times and Turnberry has always paid my claim.  Not only a good product but their service is also excellent.       Anon – January 2024

Just a note to  say thank you to all at  Turnberry for your outstanding service.  I will and have recommended you to many people.    Bianca – December 2023

I struggled a bit as it’s the first time I used Turnberry for a claim.  But going forward knowing how it works now it’s a good thing.  I have already recommended to some of my friends to take out a Gap cover by Turnberry. I rate Turnberry 8 on my first claim as I was unsure how it works but going forward 10.    John Oosthuizen – December 2023

Pleasantly surprised how easy and quick the process was from submission to pay out within a couple of weeks – very unexpected.  Professional service and easy claim process     Moira Marais – December 2023

Nothing short of excellent. Prompt responses and absolutely quick payment of claims. I would highly recommend.     Chantal Singh – September 2023

I had excellent service from your claims department and a swift payout to cover my shortfall with an Orthopaedic Surgeon.   I would recommend Turnberry to anyone considering Gap Cover as it is an essential addition to your Medical Aid. Turnberry service definitely rates a 10.      Cecilia – September 2023

My Turnberry Experience has been really good and I am extremely grateful I have Gap Cover!       Maurice Dingli – September 2023

Turnberry’s support during our claim was 100% seamless.  Highly recommend to family and friends.      David – September 2023

Just over a year ago, at age 64, I was diagnosed with a stage 3b lung cancer, an unexpected blow that I had never anticipated and was revealed by a covid cough that would not abate. It was a difficult and emotionally turbulent time, and in the midst of arranging chemotherapy and coming to terms with my diagnosis, many blessings have shown up in my life, and a significant blessing has been the financial support from Turnberry and the administration of Private Clients who have acted on my behalf.  My non-small-cell adenocarcinoma was shown to have markers particularly good for immunotherapy and I was advised by my oncologist of this treatment and also of the enormous cost of this medication. Both my husband and I were frightened of the implications and possible debt of paying for this treatment, at the same time, encouraged for me to receive this advanced Keytruda medication. Together with some financial assistance from my medical aid, and with Turnberry’s offer of financial support, I was able to begin Keytruda together with chemo from my second treatment 21 days after the first, and every 21 days since then. After 5 cycles of chemo, I was unable to further tolerate the effects, and only the Keytruda has continued.   The results have been phenomenal. I wanted you to know how much your efforts and financial support mean to real people, not just “patients”, and hope this acknowledgement goes directly to your hearts. What you do matters much more than you can ever know. It saves lives, it has saved mine.   I am grateful to you all beyond measure.   Gillian – June 2023

Turnberry’s staff and service is very professional and speedy!  I am extremely satisfied.  A very happy customer!    Riaan Nowers – April 2023

Support and service received were excellent.   We were continuously updated and payment was received within 10 days.  Peter – April 2023

No hassle, easy to do and a pleasure to deal with! Take it you will not regret it!      Linda Pretorius – April 2023

Excellent, easy and quick replies with quick payments, really no hassles. Must have Gap cover, without it we would have been in financial trouble, Turnberry makes it easy.  Health and medical insurance are not easy and claiming has always caused us anxiety but we can honestly say we are impressed, from sending the claims, the communication, professional and friendly staff not to mentioned the quick payments has made a difficult situation so much easier. We have been so impressed by how quickly the claims have been processed which allows us to settle the service providers quickly and we are very grateful for this excellent service.  We will be promoting Turnberry to family and friends as it has been a pleasure working with you and we look forward to dealing with your company.     Wayne Muller – April 2023

The staff at Turnberry were extremely helpful in answering any questions I had with regard to my claim. Our claim was submitted & within a week the claimed payment was in our FNB bank account. Service Excellence & a speedy Claim turnaround! As per your Turnberry Promise.  I would strongly recommend you get Turnberry give you a quote on their Gap Cover.     Anon – March 2023

Very professional & friendly, and I was always kept up to date of the progress of my claim.  Turnberry Gap Cover is definitely a worthwhile investment.     Anon – March 2023

No hassle, easy to do and a pleasure to deal with! Take it you will not regret it!      Linda Pretorius – April 2023

Our support and service received from Turnberry during and post a claim submission was EXCELLENT!   I always recommend Turnberry for Gap Cover.   My broker Jill Douglas was and always is outstanding.   Gavin Falcke  – March 2023

Everything was amazing and up to standard, so nice to have a policy that I never have problems with.  It is so important to have a good reputable company and gap cover is a must.     Nadia – March 2023

I had my claim paid within 72 hrs after the submission of all the appropriate and correct documents. I am just thrilled.   A Gap cover policy is a no-brainer with the current high cost of medical aid/hospital plans and the high costs charged by medical benefits and medical service providers.     Anon – March 2023

Excellent! Very happy. Asha Dhana was very efficient and excellent in dealing with my claims.  It’s a MUST. In today’s times, it would be absolutely ludicrous not to have gap cover.      JAIWANT – April 2023

I was impressed.  I have to say I really didn’t know what I was doing. But I think every time I asked or queried something it was acknowledged and assistance was available.  Would definitely recommend Turnberry Gap Cover.        Anon – March 2023

My interaction with the claim submission was great.   I have unfortunately not needed to deal with the Turnberry claim staff members.   But from my experience, I would recommend Turnberry Gap Cover.  What rating would I give Turnberry – ‘from the outcome, it would be 10’.        Len von Graevenitz – March 2023

The staff at Turnberry were extremely helpful in answering any questions I had with regard to my claim. Our claim was submitted & within a week the claimed payment was in our FNB bank account. Service Excellence & a speedy Claim turnaround! As per your Turnberry Promise.   I would strongly recommend you get Turnberry to give you a quote on their Gap Cover.      Anon – March 2023

I had my claim paid within 72 hours after the submission of all of the appropriate and correct documents.   I am just thrilled!   A Gap Cover Policy is a no-brainer with the current high cost of medical aid / hospital plans and the high costs charged by medical benefits and medical service providers.   Thank you Turnberry!     Anon – March 2023

I was impressed.  I have to say I really didn’t know what I was doing. But I think every time I asked or queried something it was acknowledged and assistance was available.  Would definitely recommend Turnberry Gap Cover.        Anon – March 2023

My interaction with the claim submission was great.   I have unfortunately not needed to deal with the Turnberry claim staff members.   But from my experience, I would recommend Turnberry Gap Cover.  What rating would I give Turnberry – ‘from the outcome, it would be 10’.        Len von Graevenitz – March 2023

It is always a pleasure with Turnberry.  My recommendation to anyone thinking of taking out Gap cover – ‘do not live without it – it is the best add on to having medical aid, reducing your headaches and stress.   Always a great partner’.   I would rate Turnberry 10 Plus.       Kevin Thomas – March 2023

It was a pleasure dealing with Turnberry.   The service is excellent.  I was continuously updated on my claim, and payment was received within 10 days.   I would definitely recommend Turnberry Gap Cover.       Peter Scholtz  – March 2023

I’ve been a member with Turnberry since 2018. The only regret I have at the moment, is that I didn’t join earlier. They never had any problems paying out any claims, and the response when you have queries is very quick. I would give them more stars but I can unfortunately only pick 5.  –      Nicoleen – February 2023

Excellent service. Rapid claim turnaround time. Very efficient support telephonically and via email.      Sean Thornley – February 2023

Turnberry Gap Cover has supplemented a payment shortfall following a C – Section procedure. The time frame for claim submission was fantastic as it allowed us to settle and heal from the procedure with enough time to submit the claim.  Definitely consider Turnberry, the claim process was seamless and efficient.      Anon – February 2023

TGC paid for the gap between specialist fees and medical aid cover. In one instance I queried the amount paid (which did not cover the gap), which my broker is attending to.  It is definitely worth it! You do however need to consider the policy conditions and ensure that you familiarise yourself with what is covered and excluded.  Turnaround times have been adhered to and feedback has been regular.       Anon – February 2023

By covering my medical aid shortfall and providing a sense of comfort knowing my family will be taken care of.  The premium amount is worth the peace of mind.  I score their assistance and support 10 out of 10.      Robynne-Leigh McNeill – October 2022

We can’t be without it!  It is a no brainer – you have to have it.  I rate Turnberry’s services and support – Excellent.   Isabella – October 2022

We are pensioners and although we do have a medical aid we cannot afford the burden of any extra financial costs charged by doctors/specialists who are contracted out.  Would you recommend Turnberry – The choice is easy-Turnberry!   “par excellence”.   Sakkie Venter – October 2022

Turnberry’s Gap Cover helped me a lot when I needed to claim.  I had to pay out of pocket because medical aid didn’t cover, and claiming that from my Turnberry Gap Cover was just impeccable. Turnberry Gap Cover came through for me when I needed it the most!  I would recommend Turnberry Gap Cover because it’s affordable and the claim process is efficiently flawless.  Anon – October 2022

I could not believe how simple and straightforward the claims procedure was. All the information that was requested was immediately available via email. My submission was acknowledged within hours and I was kept abreast of the progress of the claim at each step. Nothing could have been easier. Thank you.  –     Google Business Review – June 2022

By covering my medical aid shortfall and providing a sense of comfort knowing my family will be taken care of.   The premium amount is worth the peace of mind.      Robynne-Leigh McNeill – August 2022

We will most definitely recommend Turnberry Gap Cover to friends and family.   Will definitely persuade such a person to consider Turnberry.  Awesome service.    Freddie Petersen – September 2022

Awesome service from one of the best gap covers on the market, definitely been worth it for us.     Sally Edwards – August 2022

I would like to thank Turnberry for the excellent service I received from them. I would recommend them to anyone.  I have no problems with them. They received claims and sorted them out in no time. I’m very grateful for takeout my gap cover with Turnberry. Anyone looking for a gap cover – Speak to the friendly experience consultants.  Thank you Turnberry.     Google Business Review – September 2022

I have been on Turnberry for almost 18 years and have always been impressed with the promptness of claims process.  I have always recommended Gap Cover, and feel it is necessity, which you cannot afford not to have in SA .      Bryan Thomas – August 2022

Excellent Service! Claims were actioned timeously. This is the best thing ever as it takes away the stress of having to fork out extra cash to accommodate short payments.  I rate their services and support as excellent!     Sandra Mohanlal – August 2022

I received a full refund within days of making my claim. Very satisfied.  I would definitely recommend Turnberry’s Gap Cover.  GO FOR IT!   Robin Wright  – August 2022

We received a R37 000 Claim refund which was a great help.  After jumping through the required hoops, which required a fairly good knowledge of the computer, the claim process was successful.        Arthur Loans – September 2022

When I made application for my doctors account to be paid, instructions for my application was given clearly and the response time for payment was very quick. I was able to pay the doctors account in full within the payment period.  Christopher – August 2022

I would recommend Turnberry Gap Cover, as it is less stressful and gave me more time to concentrate on my recovery.   I recommend their services to all of my friends and family.  For peace of mind, Turnberry handles everything!     Deenashree Pillay – August 2022

Turnberry Claims Dept certainly cover the difference and keep one updated.   Excellent service.     Beverly Burke – September 2022

Gap Cover helped me to cover very high expenses for my operation. Only problem is that some hospitals are not cover with Gap Cover.  I highly recommend Turnberry Gap Cover – everyone should have this.   Do not think twice – Get it Now!     Darko Vucetic – March 2022

It was a such relief to know that I was covered in full for my medical procedure through my Turnberry GAP Cover.  Their services are outstanding and highly recommended.       Cheryl – January 2022

Definitely take Gap Cover!   I would recommend Turnberry’s support and service.    Anon – March 2022

Turnberry’s Gap Cover is an incredible financial must!  I rate their services 10 out 10 and would refer this company to my family and friends.    Gerbus vermaak – May 2022

Paid in full for my claims.  I had a total shortfall of around R90k and Turnberry covered the costs in full.  It is of utmost importance to cover huge expenses after surgery.     Yuben  Naidoo – April 2022

It has helped me a lot.  I would differently recommend Turnberry to family and friends.  I would tell them it would be the best decision they have ever made.  They will not regret it.     JOSLYNN PETERSEN – May 2022

Had I not had Gap Cover with Turnberry, I would have been hugely out of pocket for medical expenses that I recently incurred.  I recommend Turnberry Gap Cover to all of my family and friends – valuable product and excellent service.  For the amount that you pay for the product, there is huge benefits and ‘peace of mind’.   I rate Turnberry’s service 10 out of 10.      Anon – March 2022

Turnberry’s Gap Cover has been a tremendous financial relief based on present and past claim experiences.   This is such an essential insurance necessity.   I found the services and support I received from Turnberry to be efficient, friendly and professional.   A Gap Cover policy is of vital importance for peace of mind and to meet medical aid shortfalls.   The premiums in the most would be affordable anyway.  I rate Turnberry’s services as ‘par excellence’.     Leonard Leuw – March 2022

I benefited from Turnberry’s Gap Cover.   I would highly recommend that you take Turnberry Gap Cover.       Deirdre Serfontein – March 2022

I have been so impressed with your service and the manner in which you have dealt with our claims and refunds.  I would recommend your company any time.    Cecelia Silcock – March 2022

All our family has at some stage benefitted from having gap cover. I would recommend Turnberry Gap Cover without question.   It is absolutely essential in this day and age.   Thanks for excellent support and service – cannot fault the service.      Martin Williams – March 2022

Gap Cover can be relied upon to cover unexpected expenses.   I would definitely recommend Turnberry Gap Cover – ‘Please don’t hesitate’!         Anon – March 2022

Turnberry’s Gap Cover paid for all shortfalls and co payments. Saved me tons of money. Efficient and timeous payments. One less thing to worry about since my husband was diagnosed with terminal illness. Gap has also paid a benefit for his illness and the monies was much needed as my husband has been unable to work since Nov 2021.  What would I say to people thinking about taking out Turnberry Gap Cover – ‘No need to think about it just join them’.        Nikki Kok – February 2022

Turnberry is an absolutely amazing company.   They come through with all they promise and more and they are saving us thousands of rands in unforeseen medical bills.   I have recommended Turnberry to all of my family and friends.   It’s 200% the best choice you will make to take Gap Cover from Turnberry.  If there was something like 11 out of 10, that would be my rating of the services and support I received from Turnberry.      Mickey Coetzee – February 2022

I would certainly recommend Turnberry Gap Cover and encourage anyone who shows an interest in taking out Gap cover to consider Turnberry. I have always received excellent service and prompt claim turnaround.       David & Marie Rudd – January 2022

Turnberry’s response time is excellent and they paid out quite quickly.   I would recommend to my family and friends to use Turnberry Gap Cover, they pay out with no issues.     Rayhaan Allie – January 2022

Turnberry assisted with claims for various incidents during the last few years – from an elective orthopaedic surgery for my young daughter to emergency surgeries for my wife.   When my wife was diagnosed with cancer last year, the once-off payment assisted in a number of the out-of-hospital expenses. In addition, the knowledge that the expenses threshold is so much higher than the standard medical rates provided peace of mind.  I have recommended Turnberry Gap Cover to our family, and reiterate that it is an essential or mandatory product. No healthy person believes critical or emergency procedures will happen. But the truth is that it can happen to anyone. The cost vs benefit is not a logical debate, without gap coverage you may end up selling assets to cover the bills.   Turnberry’s services were professional, quick and efficient – ‘Peace of mind’.        Mynhardt Oosthuizen – January 2022

If it wasn’t for gap cover I would have had enormous medical expenses.  I have had to claim twice in one year.  Don’t think about it just do it!  It’s the right thing to do.  One never knows when you might need the gap cover.  I broke my foot just before lockdown due to a brick that was left on a pavement after someone had a motor vehicle accident and they kept the robot upright with the bricks.  Whomever did that left some of the bricks on the pavement and at 5h00 in the morning I didn’t see the bricks… Needless to say I ran into the brick and that’s how I broke my foot.  Unexpected medical disbursements which I did not budget for and already had to undergo two operations.  I have had many expenses and I can truly recommend gap cover. I would recommend Turnberry Gap Cover and have already done so amongst my colleagues at the office.   I rate their services as – Excellent!      Louna van Tonder – January 2022

Turnberry’s gap cover assisted with extra medical costs.   Gap cover is required – 101%.   Highly recommend their services.      Wian Marais – January 2022

I have been a Turnberry Management Risk Solutions customer since 2016, after my financial advisor encouraged me to take out a gap cover plan to bolster my medical aid hospital plan. My plan gives me up to 600% cover for medical scheme shortfalls, which was a real blessing when I was diagnosed with a double pulmonary embolism in August 2020.   I was in hospital for five days and saw numerous doctors. I had many tests done including x-rays, CT scans and MRIs. When I was discharged, the bills started to arrive, and each doctor had shortfalls that my hospital plan would not cover. Luckily, I had gap cover in place, and Turnberry took care of these shortfalls so that I could focus on my recovery.  This was the first time I had claimed from my gap cover, but the relief of knowing that I had cover took away a lot of stress. My broker took me through the process and once I submitted all of the required documents, the claim was assessed and paid out within a few days. I then had to have a follow-up MRI with a co-payment which was not covered by my medical aid, and Turnberry again came to my aid.  Going from healthy to hospitalised is not something you expect, but in reality, it can happen to anyone, and the last thing on your mind is how you will pay for the bills. I learned this the hard way when my mother was diagnosed with cancer and did not have medical aid or gap cover, and the financial pressure of trying to fund her treatment was enormous. This is a burden nobody should have to deal with, which is why gap cover is absolutely essential.

Evy Michalopoulos, Founder & CEO of the Machi Filotimo Cancer Project – November 2021

Turnberry’s Gap Cover is the best ever!  I would 100 % recommend their services and their products.       Adele Anderson – September 2021

I have been a member of Turnberry Management Risk Solutions since 2016 through my employer. Although I knew I had gap cover, I had never used it and didn’t know how it worked, until I needed to claim for open heart surgery after having had a heart attack.  One day, I was at work when I felt short of breath and experienced chest pain. I thought it was heartburn, so I took an antacid, which did not help. I then called a driver to take me home so I could take the nitroglycerin spray that I had, which also had no effect. I went straight to the closest hospital in Piet Retief, however, the doctors there sent me to Newcastle. After having blood tests done, I was then transferred to Mobeni hospital in Durban, where doctors performed an angiogram. I ended up having a quintuple bypass and spent almost two weeks in ICU. I had four different doctors, including a surgeon, an anaesthetist, and a cardiologist, as well as physiotherapy while I was in hospital.  The recovery was long and difficult, and the last thing on your mind while this is happening is paying for any of it. When I started to receive the bills, I was not sure how I was going to pay for any of it. My employer then reminded me that I had gap cover and helped me to submit my claims. The shortfalls from the cardiothoracic surgeon were almost R100 000 and from the anaesthetist around R62 000, which is a huge sum that most people simply cannot afford. I would highly encourage anyone who has medical aid to also take out gap cover, because there can be large shortfalls and you don’t realise how much gap cover will help you. You never know what is going to happen, and when it does, it is often too late. Without gap cover from Turnberry, I would have been in deep trouble – I would have gotten my life back only to be in massive debt.  Andrew Appelgryn – November 2021

Thank you for the outstanding service I have recently received from your company.   I can only recommend Turnberry and have done so to some of my friends, thank you again.   Anon – November 2021

We have been so impressed with Turnberry! I recently gave birth and our medical aid did not pay for quite a substantial amount of the bills. We sent through the claims to Turnberry and had impeccable service. Thanks so much to your team!     Rosie Crisafulli – November 2021

Considerably assisted us in paying our bills.  Turnberry is efficient and helpful.     Jenna Axsel – November 2021

It helped make a much needed surgery possible. We would not have been able to pay the difference ourselves. I have recommended Turnberry to my friends and family.   Don’t even hesitate – get it !   The claim service and support was excellent – quick and great communication.     Robyn  – September 2021

I would greatly recommend Turnberry’s services and have and will recommend Turnberry to my family and friends.   Turnberry was great and very helpful when submitting of my claim.      Lorraine Musgrave – October 2021

I needed Turnberry Gap Cover to cover my hospital and doctors’ bills which were over 200%.   I highly recommend Turnberry – the BEST Gap Cover in the world!   On a scale of 1-10 – I rate their services 12!       Ina Ras – September 2021

With all the tough times we are facing, it really helped to get refunded.  A Big Relief!   I would highly recommend Turnberry’s Gap Cover.        Zareena Jacobs – September 2021.

Cancer Lump Sum Payment has helped us hugely with all the incidental costs.  Gap Cover is a ‘must have’.           Christopher Cradock – June 2021

Turnberry’s claims department paid my claim speedily so that I could settle my account before the 30 days.   This really assisted us with the medical expense shortfalls.          Anon – September 2021

Turnberry’s services and support made claiming and payment of claim easy.   Turnberry is the way to go.   Excellent services and support.       Wynand – September 2021

The Gap Cover insurance assisted us by paying hospital shortfalls.   There is no point in getting medical aid without a gap cover.         Claudia Redinger – August 2021

It helped make the birth of my daughter far more affordable and we were able to get the care and surgeons we wanted without bearing the massive fees that medial aids don’t cover.  You can’t operate without Gap Cover Insurance if you don’t want to visit government facilities.  10 out of 10 for friendly service and support.        Anon – September 2021

Turnberry saved me so much money that I would have had to pay out of my savings, after my knee operation.   In to-day’s society, it is imperative to have this cover because every medical aid has a shortfall of payments.  Support of the Turnberry team is excellent and I highly recommend their services.     Tanita Coetsee – September 2021

Turnberry  have paid for the shortfall on Discovery Claims.  We are so grateful.   I will always refer my family and friends to Turnberry for Gap Cover Insurance.  There is only one Supplier – ‘Turnberry’.      Mia Klinghardt – September 2021

Turnberry’s gap cover insurance gives you peace of mind especially because of the integrity of the Directors with the handling of claims.   Definitely recommend Gap Cover, as a departure from the normal medical cover organisation.       Mike Frankel – September 2021.

Doctors charged above medical aid rates which required upfront co-payments. These co-payments were submitted to Turnberry for processing. My claim form was completed and submitted to my Broker on 29 June 2021.  Payment of my 1^st diagnosis of cancer was paid on 16 July 2021.  On 9 July 2021, I received an email to advise that my claim was submitted to an assessor to conclude the assessment.  Your timeous and prompt responses and feedback has assured me that Turnberry provides the best value for money which has benefitted me during my claim experience.  I believe Turnberry provide a prompt, fast and efficient customer service and satisfaction. I would recommend Gap Cover which helps with the additional medical expenses.  It covers the shortfall where Doctors and Hospitals charge above medical aid rate.  The up-front co-payments for certain procedures and admission can be claimed from Gap Cover if you have the right benefit product in place.  Excellent service. Highly recommended.      Vijay Pillay – August 2021

Turnberry’s Gap Product settled my out of medical aid expenses.  It is so important to have Gap Cover insurance, as you never know when you or your child will need this, and what really will be covered under your Medical Aid. I had a second co-payment implemented by my medical aid without any explanation and Wendy was brilliant in enquiring about this with the Medical Aid, and thereafter settling this.       Dina Lala – August 2021

Turnberry paid the shortfall on doctors / hospital rates.  Great Gap / co-payment cover. Definitely would recommend to family and friends.    Mike – June 2021

Turnberry assisted us by recovering what the medical aid did not cover.   I would recommend that people take Gap Cover and look to Turnberry for assistance in this regard.      Charles Davidson – August 2021

I wanted to write to you to thank you formerly for your incredibly, refreshing service excellence.
As you know we had an unfortunate mishap with a claim payment paid into an incorrect account, Sadly the bank refused to return the funds to you, yet you still honoured your brand ethos and committed to take the huge loss and repay the funds into the account which had been requested.
I wanted to write to you to thank you for your commitment to your customers. It was incredibly refreshing to receive the payment in good faith, as I can assure you, I would have NEVER received this kind of commitment from any other medical aid or GAP cover provider.
I will endeavour to give your company and your brand as much positive recommendation on social platforms that I can and felt it was crucial that I write to you to let you know that I will be a customer of Turnberry for life and I truly thank you for honouring your commitment to us. We appreciate your service and your service excellence.  I am very proud to be a client of Turnberry. Thank you once again for your phenomenal service.     Collette Roetz – May 2021

I was very impressed with the efficient and excellent service I received from Turnberry Gap cover especially Verna Nel. I was kept updated on the process of my claims and all queries were dealt with speedily. I have already recommended Turnberry Gap cover to friends and family as you will definitely have peace of mind when you are hospitalized and you are covered with Turnberry Gap cover. Thank you for your excellent service.     Shanaaz – June 2021

Turnberry paid the shortfall on doctors / hospital rates.  Great Gap / co-payment cover. Definitely would recommend to family and friends.    Mike – June 2021

I work in the health environment and the gap cover was incredibly important.  I will definitely recommend the product to people.    Anon – June 2021

This is the best R120 spending every month. They are not like some of the other Gap cover companies that I have heard of that is always looking for a reason not to pay. Turnberry has always said payment can take up to 14 days, however I have never waited even 7 days. I do and will continue to tell other people to change to Turnberry. I have been with them for about 15 years and will remain with them until I either die or can not get cover anymore due to age limits. Even if it means I have to cut down on other expenses but this Gap cover I will remain on.      Corrie Bothma – June 2021

My claim for R 12 624.98 was speedily settled. I was then able to pay the Doctor.  I would recommend Turnberry Gap Cover to my family and friends.   “Do not use anyone other than Turnberry Gap Cover”.   Service and support received is excellent.     Gail W – June 2021

I was so happy that I decided to take out gap cover with Turnberry, as my son required much needed surgery. He was able to receive top quality medical attention, the cost of which was covered by medical aid and supplemented by Turnberry Gap Cover. The team was very efficient and the claim was processed promptly. I was very happy with the process.      Anon – June 2021

Turnberrry het nog elke eis wat ek gehad het uitbetaal sonder enige probleme. Hulle uitbetlaings is vinnig en hul personeel is professioneel. Ek is baie gelukkig en kan hulle enige tyd aanbeveel.     Lea Botha – Junie 2021

Turnberry’s Gap Cover Insurance benefited me in a major way as after my back surgery there were some horrifying bills from specialists that my medical aid did not cover as rates were up to 400% higher than medical aid rates. Turnberry without any questions jumped in and covered all these bills, did not cost me a cent and I am very appreciative to Turnberry for coming through for me.  Without a doubt. I would recommend Turnberry to anybody looking for a GAP cover. Would I recommend Turnberry Gap Cover Insurance – All I can say is, why have you not yet taken it out, does not cost much at all and the benefits are massive when you need to be covered which could come at any time.  I would rate their services as ‘Excellent’ is the first word that comes to my mind. The service that I received from Turnberry was far beyond what I ever expected, professional, quick and just so easy. Everything explained as the claim process moved forward. Thank you, Turnberry.   Such good service should be shared with all looking for a company like Turnberry.

Warrick Port – April 2021

Recently had an operation to repair the cartilages in both knees.  Although Medical Aid covered most of the in-hospital costs, there were a couple of areas, namely the Surgeon, the Anaesthetist and MRI scan costs that the Medical Aid didn’t cover.  This was due to the Drs charging above medical aid rates and the medical aid only covers a portion of the MRI scan.   Turnberry Gap Cover covered these shortfalls which amounted to 55% of the Surgeon and Anaesthetist costs and 45% of the MRI scan. The small amount of money you pay each month for gap cover far outweighs the bills you may eventually receive in the event that you need to be hospitalised for elective or non-elective surgery – you are at the mercy of the doctors once you are hospitalised.  Highly recommend that you have gap cover.   Turnberry offers First class service – the speed at which the claims were settled was fabulous.  There was a query on one of the Drs accounts – Turnberry notified me of the query and stated that they would be handling this.  I was required to submit the invoices of the doctors and what had been submitted to the medical aid – Turnberry handled the rest, including paying one of the doctors directly.

Jennifer Hudson – April 2021

On my medical aid option, I have a co-payment when I am not using a recognised service provider (hospital). By having Turnberry Gap cover, I can claim that amount back.  You can’t be without Gap cover just the same as medical aid, as it covers you in some aspects with the co-payment and on the hospital and doctors/specialist and anaesthetist cost.  It covers the difference between what medical aid pays and the total of the bill. Which will be for your own account if you do not have gap cover.  I think they are one of the best! Their turnaround time is very impressive and really helps with clearing the outstanding amounts timeously!

Elaine Cooper – April 2021

Turnberry’s gap cover insurance paid for the birth of my son by covering the extra costs that my medical aid would not.  Their products are affordable and they offer great service.   Great investment to cover shortfalls from medical aid.  Support when claiming is excellent – quick and efficient and they went above and beyond to keep me updated of the status and give me guidance on claims.    

Kirsty – April 2021

Over the Past 7 years of having Gap Cover, you cannot put a price on the peace of mind that I have that in the event of any medical emergencies, my Spouse and I will be covered by an Insurance Company that has proven to be reliable and dependable.  In this country where private health care is essential due to the public health system not being on par, taking out GAP cover is a non-negotiable in my opinion!   Absolutely Excellent. I have never had any issues and my claims have always been attended to with the upmost efficiency.  Turnberry is an Insurance Company where I have felt that the customer is put first and their approach is always one of “how can we help you”. Thank youTurnberry.

Bronwyn Lee – March 2021

I was refunded in full the shortfall from the doctor so it saved me a huge amount of money and I was extremely happy with the turnaround time.  Turnberry’s Gap Cover is a definite essential.   I would rate their services a 9/10.  I only deducted one because my application to add my new baby was not processed onto the system correctly despite being sent confirmation that it had already been done.  I received many emails asking me to add him as a dependent but it has already been done.

Kelly Horsfield – March 2021

Taking out Turnberry Gap Cover has been one of the best investments we have made. It’s saved us thousands!  I have recommended it to several friends and family.  The service is excellent – very fast and efficient.

Barbara W – March 2021

Turnberry’s gap cover was very helpful in my time of need.   I would recommend Turnberry’s gap cover products – best decision ever and the service is excellent.

Mbatu Bosman – March 2021

I have been with Turnberry for a number of years, since 1990, or thereabouts.   My claims were always settled in a matter of days, to my disbelief.   Medical Aid takes months to pay, so I was initially very surprised that Turnberry had such a quick turnaround.   I have told all of my family, friends and colleagues that one should never ever go without gap cover.   Today, Medical Aids pay the bare minimum, and doctors charge 300% above Medical Aid rates.   Heaven forbid one lands in such a situation where you cannot cover the bills.   Turnberry’s Gap Cover is a low cost for such a huge cover.   For instance, I only have a hospital plan that covers my wife and myself at a cost of R4000.   Gap cover with Turnberry is around 10% of that amount.   If I had a comprehensive Medical Cover, the percentage becomes much lower.  I urge everyone to make a point of having Gap Cover insurance.   

Jay Valodia – February 2021

The Turnberry gap cover I took out four years ago definitely came in handy when I had to go in for major surgery in November last year.   Claims were submitted and settled within a week and communicated via email.   I would definitely recommend gap cover.  

Marion Simmelink – February 2021

I was very happy with the service and refund of the shortfall of my gynaecologist’s account – it was processed within a few days.  

Anon – February 2021

Turnberry was efficient, covered the shortfall of my daughter’s operation 100%. The payment was prompt and hassle-free, and I recommend the product to everybody, it’s a no-brainer. Thank you, Turnberry.

Anon – February 2021

I needed an emergency heart bypass operation, and having Gap Cover, at least put my mind at rest with regards to the financial side of things. The medical aid finally only covered 78% of my bill, and Turnberry took care of the difference.  From a quick response to when the claim was lodged, to interacting with the medical aid and doctors, to finally settling the claim.  A medical aid without Gap Cover puts you at significant financial risk.  To me it is non-negotiable.  I would rate Turnberry’s services as excellent.         Anon – January 2021

Financial piece of mind knowing that what the medical aid do not cover Turnberry will cover.  Will strongly recommend taking out gap cover, situations change in a blink of an eye and instead of worrying about the financial implications you can focus on recovering and getting back on your feet.

Rudi Nel  – November 2020

My medical aid was not sufficient to cover my costs in hospital and Turnberry covered all of the remaining costs.  I would definitely recommend that people consider taking out Gap Cover.   Turnberry’s services were professional and extremely helpful.

Mary Ann Alen – January 2021

The Turnberry gap cover I took out four years ago definitely came in handy when I had to go in for major surgery in November last year. Claims were submitted and settled within a week and communicated via email. I would definitely recommend gap cover to anyone that would or is considering major procedures especially with specialists that charge outside of the normal medical aid rates.      Anon – January 2021

I had numerous claims to Turnberry within the the past 3 years, they definitely made a tremendous difference towards my outstanding bills and co payments, that I received from various suppliers that was not paid, up to 500%, by the Medical Scheme. If I did not have Turnberry, I do not know what or where I would get the financial back up to settle the bills. Turnberry made the whole process of claiming and payment so easy, they investigated thoroughly and never hesitated on payment to the suppliers. The staff is helpful and efficient, I would recommend to any one, as I do, They have various options you can choice from and their brochures are easily to read and understand. You do not drive a car without Insurance, why your health? It is of a absolute necessity to any Medical Aid Member, there is no other substitute. THANK YOU TURNBERRY!!! Michelle Pretorius – November 2020

The Turnberry Gap Cover helped to cover a part of the shortfall between what the medical aid were paying and what the service provider charged. Unfortunately, the cover I had taken out in 2002, and never used, was altered over the years. I had initially been told that the cover was for R1million per annum. Apparently, the government has mandated that gap cover not exceed R164000 per annum, but the monthly premium has increased by about 300%. This is ludicrous. Why would government mandate this when they are well aware that medical costs are so exorbitant that it is more cost effective to die than to have medical treatment in South Africa? Something is wrong here. At the end of the day the staff at Turnberry were very helpful, thoughtful and went out of their way to assist me. Turnberry initially only paid R2500, saying that this was the cover (!!!). Fortunately Turnberry had a change of heart and later paid a further R22 500 which really did help a lot. I now need to upgrade the product that I have with Turnberry. I thank Turnberry for coming to my assistance in a time when it really was extremely necessary. One obviously needs to have this cover. Anon – November 2020

Turnberry covered a large amount that my Medical Aid didn’t. Medical aid seems to cover less and less every year. I’m actually ‘very disappointed’ with my medical aid, we would be in serious trouble if it weren’t for Turnberry Gap Cover. It’s essential ! I’m very impressed with Turnberry – they didn’t let me down. Thanks Turnberry !!!! Anon – November 2020

Turnberry have always been a support to us for the past 15 years. Whatever is due for payment, you have settled any claim in good time, together with a promot payment. This helps with outstanding medical bills. Thank you so much. I would only recommend this type of cover. It gives you peace of mind and takes off any additional unnecessary stress that one doesn’t need in times of medical stress. Your product is affordable and very reliable.
Grant Gooch – 11th Sept 2020

It gives me great pleasure to congratulate Turnberry on their outstanding and most professional service I received, having just recently had a knee and neck operation. Obviously the paperwork was submitted timeously by the suppliers, which I was able to forward straight to Turnberry offices. The payment into my bank account was really speedy and they kept me updated with all relevant details per email. In this day and age when service from companies can only be described as inefficient and abominable to say the least, what a pleasure to have a professional company like yourselves, willing to help and sort out the payments. Customers at this stage are dealing with numerous bills and in a state of recovering from the operations, so efficient service just alleviates some of the pressure. A very big thank you. Debbie Westwood – November 2020

There were gap costs vs medical aid cover post the birth of our second child at a private hospital, and this gap amount was fully recovered. It is essential to have gap cover as private medical aids only pay up to a certain rate and have certain limits / exceptions. Turnberry’s claim division has very strong communication and a slick claims process. I was very happy with the service and the result, as well as the speed of refund. Nicholas Dougherty – November 2020

Turnberry covered a large amount that my Medical Aid didn’t. Medical aid seems to cover less and less every year. I’m actually ‘very disappointed’ with my medical aid, we would be in serious trouble if it weren’t for Turnberry Gap Cover. It’s essential ! I’m very impressed with Turnberry – they didn’t let me down. Thanks Turnberry !!!! Anon – November 2020

Turnberry have always been a support to us for the past 15 years. Whatever is due for payment, you have settled any claim in good time, together with a promot payment. This helps with outstanding medical bills. Thank you so much. I would only recommend this type of cover. It gives you peace of mind and takes off any additional unnecessary stress that one doesn’t need in times of medical stress. Your product is affordable and very reliable.
Grant Gooch – 11th Sept 2020

I would never have been able to afford the difference between what Discovery settled and the amount of the doctor’s account. I was so relieved to hear that the balance would be covered by my Gap Cover. I highly recommend Turnberry’s Gap Cover – medical aid does not cover the full amount of a claim and Gap Cover makes up the difference or else it comes out of your own pocket, which can be a huge shock
Anon – 2nd Oct 2020

It helps to know that there is not a problem around paying for the operation, on top of the issues you might have with health. If there is a fair chance you are going to be in hospital at some stage, then I really recommend gap cover. If you don’t have it, then it’s off to public health for you, and good luck with that.
Chris Wren-Sargent – 4th October 2020

Peace of mind. I have had 10 surgeries, and never had to worry about the financial implications. Way better option to taking out an expensive medical aid plan.
Martin Dammann – 4th October 2020

Turnberry have always been a support to us for the past 15 years. Whatever is due for payment, you have settled any claim in good time, together with a promot payment. This helps with outstanding medical bills. Thank you so much. I would only recommend this type of cover. It gives you peace of mind and takes off any additional unnecessary stress that one doesn’t need in times of medical stress. Your product is affordable and very reliable.
Grant Gooch – 11th Sept 2020

Turnberry’s Gap Cover Insurance gave us peace of mind that we had the cover for any shortfall for the operation and the hospital expenses.   I would definitely recommend Turnberry Gap Cover, the service was amazing.  We submitted the claim and within 48 hours we had the refund in our bank account.

Anon – 10^th August 2020

Turnberry helped immensely to get my claim processed.  It was a huge amount of money that helped my family.  I would highly recommend that you take out Turnberry  Gap Cover.

Richard Slatem – 4^th August 2020

It’s a relief to know that GAP covers all shortfalls.  DEFINTELY HAVE GAP COVER – NO BRAINER !

Anon – 3rd August 2020

I’ve only been with Turnberry about 16 months, and have had to make 2 hospital claims already. They have been amazing, and provided all your paper work is submitted, they are very efficient at paying out the claims not covered by my Medical Aid (Hospital Plan). Best thing I ever did was take out GAP Cover! I would highly recommend them.

Anon – 6^th August 2020

I did not have to worry about the huge costs of hospital treatment and there is a tax benefit.  If they are not thinking about Gap cover they should be.   Gap cover is not a choice it is essential irrespective of your medical aid plan

Graham Gibson – 5^th August 2020

Turnberry have provided peace of mind financially when faced with massive medical bills where there is a shortfall.   The settlement of claims has been speedy and efficiently handled.  Do not hesitate to take out shortfall cover

Anon – 4^th August 2020

Turnberry Gap Cover saved me months of debt repayment and a possible blacklisting with medical and other financial institutions – Never mind the personal embarrassment of not being able to pay a highly skilled surgeon for a brilliant operation!   Had it not been for Turnberry I would be so stressed mentally and financially.   Just do it !

Carol Harrison – 4^th August 2020

Ten volle betaal vir die groter wordende gaping tussen tariewe en wat die mediese fonds betaal. Verlig die las geweldig. Ek dink dit is noodsaaklik om vandag hierdie tipe versekering uit te neem.  Doen dit.  Hospitaal kostes en spesialis tariewe raak al hoe meer buite bereik en mens moet daarvoor voorsiening maak. My ondervinding met Turnberry was uitstekend en blitsig vinninge betaling van volle bedrag sonder enige nonsens.

Gerhard Herbst – 4^th August 2020

When a Loved one needs care, from an unforeseen dread Disease, and costs add external pressure to an already emotional experience, its nice to no that there is one less thing to worry about. Thanks Turnberry for that piece of mind.  I would absolutely recommend it, as no one can predict the future.

Anon – 3^rd August 2020

The claiming process was easy and painless. The claim was finalised quickly. This was a huge relief as, having been diagnosed with cancer, it was one less thing to worry about.  Make sure that you have GAP cover. It could be the difference between being able to pay all your medical accounts and having to go into debt to cover the unexpected costs.

Anon – 4^th August 2020

Turnberry’s Gap Cover is essential – it certainly helped us and our claims were paid within a week !

Garth – 30^th July 2020

Turnberry is the best in the industry. Highly recommended!   Turnberry has been absolutely amazing for me and my family. It has helped so much to know that I do not need to worry about financial shortfalls with my medical bills and that we are in safe hands with Turnberry. The claims process is incredibly simple and very fast, within days the money is disbursed and the entire process is hassle-free. It is so good to have such peace of mind when dealing with medical issues and know that we are covered for any shortfalls that our medical plan does not cover.   Having gap cover these days is a MUST! Equally important is taking gap cover with a reliable, and reputable company that will not leave you stressed out during a challenging period.       Ryan – 12^th June 2020

I just can’t describe the peace of mind that my co-payment was completely paid in full ! As a pensioner I don’t have that extra money and I required surgery as I was in a lot of pain.  Gap Cover is absolutely a necessity as co-payments are a huge problem for Hospital admission if you don’t have extra cover !  10 out of 10 for Service and handling of my claim.    Aletta Webb – 11^th June 2020

This is a product recommended by our company. The surgeon’s admin/accounts team were not very clear and I also think the lock down caused a lot of delays and confusion. I explained this all, as we now had a final notice for a statement I was not aware of. It was a separate statement for the anesthetist and I made a very unplanned payment. I received excellent service and was assisted within 24 hours which was very much appreciated.  It is very much worth it.  Claiming is a very simple process.     Anon – 9^th July 2020

Turnberry has helped us by providing a sense of comfort, knowing that the additional expenses incurred, while in Hospital, will be covered. We don’t have to worry about how much it will be and can focus on healing. It has also allowed us to use my preferred, trusted Dr’s that usually charge above medical aid rates and therefore additional costs are incurred, for our account. I don’t have to move to a Dr that I don’t know or trust.  I would recommend taking it out. It is definitely worth it and it gives you that extra cover. It is a great relief knowing that we have it, if we need it. Turnberry is a very professional company – happy to help their clients, claiming is easy and they pay out their claims quickly and efficiently.

Jennilee Wiborg – 7^th July 2020

Even though trading through Covid has been challenging for all of us, Turnberry still processed my claim surprisingly quickly and painlessly.   My advice is to choose a provider that does not require you to pay first then claim.  And choose a provider who will negotiate discounts on your behalf.

Melinda Lourens – 14^th June 2020

Turnberry Gap Cover worked well for my wife’s recent operation.  I would highly recommend it.

Anon – 5th July 2020

We were able to use the best obstetrician in town to delivery our baby without having to worry about his rates exceeding medical aid rates. As a result my wife was able to leave hospital the day after giving birth to our son, and was able to move around freely, without much pain almost immediately upon returning home, Contrast to our first son’s delivery, where she was in a lot of pain and unable to move freely for almost a week. Our son was born during covid-19 lockdown so getting in and out of hospital quickly was vital.

It is definitely worth it. Medical costs, and in particular surgery and specialist costs can be excessive, and gap cover allows peace of mind, knowing that all costs will be taken care of.

Anon – 10^th June 2020

Great Service – as always

Anon – 10th June 2020

Impeccable service – as usual

Anon – 5th June

Turnberry has always been professional and fair in all dealings with claims to date. These are dealt with promptly and refunds are received in good time.

I have recommended Turnberry’s services to a number of friends previously, and will continue to do so.

John Arter – 2nd April 2020

Tremendous peace of mind knowing there is a safe pair of hands behind me.

It is absolutely silly not to have Gap Cover in this day and age.

Bob Judelsohn – 29^th March 2020

Peace of mind – particularly as we have an adult disabled son to care for.

Would definitely recommend it!

Anon – 15^th March 2020

They have been fantastic. I believe this is the third claim we have ever made and there were no issues with the other claims.  It is a must, especially for Seniors.

Anon – 3^rd April 2020

It is reassuring to know that Gap Cover covers co-payments and shortfalls, especially when the medical aid suddenly provides feedback on an authorisation that the admission comes with a co-payment of R6500. When you at the hospital and you don’t have a choice you have to go with it. I am thankful that Gap cover helped with co-payments and shortfall for the 2 recent visits to the hospital.  Take the gap cover and have peace of mind when it comes to hospitalization.

Rakesh Singh – 3^rd April 2020

Excellent product. Would have had to pay 25% excess in we did not have this

Very worthwhile investment and we would say it is a MUST with medical aids paying considerably less than rates charged by doctors and hospitals

Anon – 29^th March 2020

Turnberry provided 100% Cover – I would definitely recommend Turnberry Gap Cover to everyone.

Deon Vermaak – 1^st April 2020

Knowing that the shortfall (R41,000) was going to  be covered, gave me peace of mind knowing that i would not have to dig into my savings account as this amount was unknown at the time and unexpected.   I certainly would advise one of taking Gap cover, the unexpected shortfall far outweighs the amount paid in premiums, it also gives you peace of mind knowing that you can be treated by the best possible doctors available and not be burdened with the additional cost that is not budgeted for.  It certainly has been a pleasure dealing with Turnberry, the shortfalls were covered in full, it was an amount that you certainly do not budget for.  

Thanking Turnberry for the excellent service.

Anon    1^st April 2020

Many thanks for processing my claim so speedily, it’s much appreciated.

Anon – 31st March 2020

Turnberry’s super-quick claims turnaround process is really impressive and greatly appreciated.

Anon –  21st Feb 2020

Turnberry paid my shortfall and I would rate their service 10/10!

Definitely get Gap Cover!

Anon –  21st Feb 2020

Thank you for a job well done!

Anon – 21st Feb 2020

I would definitely recommend Turnberry Gap Cover.   This cover came in very handy with the shortfall being covered.   I would definitely recommend Turnberry Gap Cover.

Anon –  18th Feb 2020

Awesome experience as always!

Jared Jonothan – 18th Feb 2020

I want to thank you for the swift response to our claim, we appreciate it immensely. 

Thank you for a job well done!

Anon – 18th Feb 2020

We were surprised by the co-payment amount. Actually I was in doubt that we needed gap cover before, took it because advisor insisted. It worked brilliantly covering almost all costs. I would say it’s a must when taking medical aid cover. Unfortunately most of the doctors do charge way more than MT tariff. Turnberry service exceeded our expectations

-Mrs Jones – 13th Jan 2020

I would like to take this opportunity to compliment your Company/Claims Department on the quick and efficient manner in which my claim was dealt with.

The claim was submitted on Sunday evening and the money was in my account on Tuesday – exceptional service.

-Melissa Savio

I had a great experience with your staff.

-Vanessa Parker

It gave me piece of mind that with the shortfalls from medical aid I won’t be overburdened by excessive expenses.   People MUST have Gap cover!

-Mr Simon Vickers – October 2019

Asha and Mariette, thank you for the efficient and great service provided by Turnberry in settling all claims pertaining to my child’s admission

-Mrs Ebrahim – November 2019

Thank you for the excellent service during the last months. Asha Dhana is a STAR!

-Mr Schoeman – November 2019

I just wanted to say thank you for your quick turnaround time during my recent stroke. You guys were amazing, what a pleasure doing business with you, short payments were settled timeously and fairly. People should know about your excellent service!

-Ms. C Moore

Had I not had Gap Cover, I would have been in a financial squeeze after my wife’s surgery. Suffice to say Turnberry saved the day and I would strongly advise people to take out Gap Cover!

-Mr C Dovey

Turnberry Gap Cover have been very efficient and did not give any hassle about paying. It is definitely worth it as most doctors and hospitals charge more than medical aid.

-Ms. S Clemen

My clients husband recently passed away and Mariette was very helpful and friendly. The client phoned me yesterday evening and had nothing but good words for Mariette and called her a sweety, sympathetic and very professional.

This is not the first compliment I’ve received about Mariette but wanted to specifically highlight this one!

-D Kriek

Thank you for your excellent service and handling my matter with great efficiency. The claim has been settled.

– Jerry

Thank you so much for all your help with my claims. I really appreciate it.

– Ms Lawrence

In June 2015 I was bitten by a dog, my neighbour took me to the emergency care in Linksfield were I received stitches. Unfortunately I only have a medical aid with hospital cover, but Turnberry paid my bills in full from the casualty benefit within days of giving them the necessary documents. I was very impressed with the speed and professionalism of the staff. Thanks Turnberry.

– Happy Client

Thanks a lot, Turnberry has been a life saviour. Thank you for signing us up on this scheme.

– Mr. De Reuck