Lifestyle & Tech – 9th April 2025
Accidents happen in an instant, often leaving families with unexpected medical expenses that extend far beyond what medical aid covers. Whether it’s emergency treatment, ambulance services, hospitalisation, or specialist care, these costs can accumulate rapidly, creating a significant financial burden. This is where gap cover becomes a vital safety net. Accident benefits help bridge the gap between what medical aid pays and the actual costs of treatment, ensuring that families are not left struggling to cover essential medical expenses.
The financial implications of accidents
From minor injuries to life-threatening emergencies, medical costs can vary significantly. In severe cases, accidents that require hospitalisation for life-threatening injuries are classified as Prescribed Minimum Benefits (PMBs), meaning medical aids generally cover these expenses in full. However, while these critical expenses may be covered, the financial burden does not end there. Many accident-related costs, including step-down care, rehabilitation, and specialist consultations, may not be fully funded by medical aid, leading to significant out-of-pocket expenses.
For less severe accidents, such as a fall resulting in a broken arm, medical aid may only cover a portion of the costs. This includes specialist consultations, surgical procedures, and diagnostic tests such as X-rays and MRIs, all of which can lead to substantial shortfalls. This is where gap cover steps in to absorb these excess costs, preventing financial strain on families.
Comprehensive accident benefits
A crucial but often overlooked expense in accident-related care is casualty visits. Many people assume that medical aid will cover emergency room treatment, but in reality, medical aids frequently deduct these costs from a member’s medical savings account, if they have one, or exclude them entirely. A gap cover casualty benefit ensures that clients are reimbursed for these expenses, preventing unexpected out-of-pocket payments.
Some gap covers also have value-adds that aid in supporting clients in the event of an accident. For example, in addition to covering shortfalls for in-hospital procedures, certain gap covers will provide benefits for trauma recovery care, such as rehabilitation at step-down facilities when medical aid benefits have been exhausted.
Furthermore, certain gap cover options include personal accident benefits. In the unfortunate event of a principal member’s passing due to an accident, these will provide a lump sum payout to the surviving spouse. Similarly, if a policyholder becomes permanently or totally disabled as a result of an accident, a lump sum payout is provided. These benefits offer an additional layer of financial protection for families facing life-altering circumstances.
Real-life impact of gap cover
Many people find themselves facing substantial medical bills following accidents, and when gap cover benefits cover shortfalls that they otherwise would have had to pay out-of-pocket, this is a tremendous relief. For example, one Turnberry client suffered torn knee ligaments, a common sporting injury, with a total medical claim of R66,371.06. Medical aid covered just R13,990.50 of this, with a shortfall of R52,380.56 which was fully covered by gap cover. This not only eased the financial burden but also allowed the client to focus on recovery without the added stress of overwhelming medical costs.
Accidents are unpredictable, but their financial impact doesn’t have to be. Gap cover accident benefits provide essential support by covering medical aid shortfalls, funding casualty visits, and offering additional personal accident benefits where applicable. By ensuring that individuals and families are financially protected in times of crisis, gap cover gives clients the peace of mind they need to focus on recovery rather than financial strain.
James White, Director of Sales and Marketing at Turnberry Management Risk Solutions
Why medical aid alone is not enough and how financial literacy can protect you
What is Gap Cover?
https://getcovered.turnberry.co.za/app/1
Client Testimonials
I first learnt about Turnberry when my 1st born needed to get his own medical, and because medical schemes are so expensive, I had to take a plan which we could afford. I took out a Turnberry policy for him and when he was in a serious accident, we could not afford the cost of the helicopter which needed to fly him to Pretoria but Turnberry paid the expenses. That was when I decided to take out a Turnberry policy for myself as well. Because of your excellent services I have already promoted your product to all my friends and lot of them have also signed up with Turnberry. Thank you for your excellent service. I do not think that anyone with any medical scheme can be without your product. Lena Ras
If it wasn’t for gap cover I would have had enormous medical expenses. I have had to claim twice in one year. Don’t think about it just do it! It’s the right thing to do. One never knows when you might need the gap cover. I broke my foot just before lockdown due to a brick that was left on a pavement after someone had a motor vehicle accident and they kept the robot upright with the bricks. Whomever did that left some of the bricks on the pavement and at 5h00 in the morning I didn’t see the bricks… Needless to say I ran into the brick and that’s how I broke my foot. Unexpected medical disbursements which I did not budget for and already had to undergo two operations. I have had many expenses and I can truly recommend gap cover. I would recommend Turnberry Gap Cover and have already done so amongst my colleagues at the office. I rate their services as – Excellent! Louna van Tonder
Turnberry Gap Cover insurance has helped me financially after my accident with claims that I could never afford if I never got Turnberry GAP Cover. I have indeed told my family about Turnberry.