BizCommunity – 19th June 2025
Many young professionals may prioritise financial stability by being more money savvy as the country’s economic prospects look evermore dire. While advisors and brokers are filling the gap, they often overlook the growing costs of private healthcare and the financial strain caused by shortfalls in medical aid coverage.
Gap cover is designed to protect people from exactly this and, in South Africa, it is now a critical element of a comprehensive financial plan. For people who are young and healthy and on an entry-level salary, it is easy to overlook the importance of gap cover as unnecessary or unaffordable, but this is a misconception that could end up costing them dearly. It is up to young brokers to raise awareness of the necessity for gap cover to help their peers ensure they achieve the financial stability they desire by taking a holistic approach to financial and physical wellness.
Young people getting gap cover
While young professionals may not necessarily need gap cover for chronic illness, this does not mean they are immune to life’s ups and downs. Anyone can land up in hospital, whether it’s from a sporting injury, a car accident, or even an unfortunate fall off a ladder. There are real risks for people regardless of their age, which could leave them with thousands of rands in medical expense shortfalls, even with medical aid cover.
Gap cover may have previously been seen as something for older people or families, but that perception is shifting, and younger financial advisors can play a unique role in changing the conversation around gap cover. The reality is that young people do not need a top-of-the-range policy from day one. Entry-level gap cover options are now available at more accessible price points, making it easier for young people to get started with basic protection that offers greater financial security than relying on medical aid alone.
Building connection
Young advisors entering the healthcare space are uniquely positioned to connect with their generation. The peer-to-peer connection builds trust, especially when the advice is grounded in real-life needs and not just a sales pitch. For advisors, it is also important to view financial planning holistically. When advising someone on their full portfolio, including investments, life insurance, and medical aid, gap cover needs to be part of that conversation. This also helps advisors to become a consistent and trusted presence in their clients’ lives, providing ongoing support and ensuring that cover and planning changes as their needs and circumstances evolve.
Younger brokers also have the advantage of digital literacy and the ability to talk to younger clients in a language they understand. With traditional media reaching fewer and fewer young people, social platforms and online education tools are becoming essential in spreading awareness. Younger audiences are consuming information on Instagram, TikTok, and YouTube, and to reach them, brokers need to be there too. It is also essential to make content digestible, in the form of bite-sized videos, infographics, FAQs and so on, to make information easy to absorb and share.
For young brokers and financial advisors, gap cover can become more than just a product to add to a client’s portfolio – it can become a gateway for deeper conversations about financial resilience. Advocating for gap cover early on and ensuring that client portfolios continue to evolve alongside their lives helps advisors position themselves as trusted partners for financial wellbeing over a lifetime. In a profession often associated with sales targets and commission structures, an education-led approach offers a powerful alternative that builds both financial literacy and long-term client loyalty.
James White – Director Sales and Marketing
Why gap cover is pivotal for young professionals
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Client Testimonials
Turnberry is my best Company!! We’ve been with Turnberry Gap Cover for quite a few years now. They’ve always been amazing, paying very promptly! They obviously only pay what your medical aid doesn’t cover for in-hospital only. The last few years my Wife and I have been hospitalised often, and they’ve never rejected a claim. They’ve paid more than my medical aid has paid, at a fraction of the cost! Norman
I was very impressed. I did not think it would be as easy as it was. I submitted online – it was quick and easy – even allowance made for passwords on documents. I would say that this is the first time I did claim and I was waiting for exceptions and excuses but the whole experience was very surprising and pleasant. Linda